Main responsibilities:
• Carry out installation works and commissioning as instructed by Lead Engineer and Project Manager
• Carry out planned maintenance as distributed by call centre
• Carry out repairs on site
• Discuss and resolve problems with customer
• Responsible for administrative documents and archive corresponding records
• Instruct and support customer in the use/maintenance of products
• Promote the company and its products
• Ensure Health & Safety procedures are followed
Main requirements and skills:
• Technical Background
• Previous experience in a role of technical support
• Experience working within Networks, IP-systems and intercoms
• Strong communication skills and the ability of achieving great results
• Flexibility and the ability to adapt to change
• Self-motivated attitude, pro-active and excellent problem-solving skills
Benefits
• 25 Days Holiday, Sick Pay and Healthcare
Working hours 40 hours per week plus overtime
Require to work every other weekend on standby callout and bank holiday