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Key Accountabilities: - Log client reactive, planned and quoted work orders immediately upon receipt
- Allocate work orders to engineers § Effectively communicate with the engineers to ensure all work orders allocated are attended and completed within the relevant client requirements
- Proactively manage the return of engineers work order updates and accurately input these updates into the DSS database
- Regularly update the client web-based system as required by the client
- Prepare estimates for review by the Service Manager
- Prepare purchase orders for review by the Service Manager
- Prepare parts requisitions for review by the Service Manager
- Audit and invoice completed work orders
- Update asset registers and client systems following pre-planned maintenance visits or installations
- Create work requests for remedial works following pre-planned maintenance visits
- Creation of reports as requested by the Service Manager
- Assisting colleagues where required
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